Refund Policy

No Refunds on Custom Orders

Because each order is custom-made to your specifications, all sales are final and non-refundable once the production process has begun. This includes:

• Custom graphic designs

• Printed materials

• Personalized apparel or products

• Special order items

Please review your order carefully before confirming your purchase.

2. Cancellations

• Orders may be canceled within 24 hours of placement if production has not yet started.

• To request a cancellation, please contact us immediately at [your email address or phone number].

3. Damaged or Defective Products

If your item arrives damaged or there is a production error:

• Contact us within 5 business days of receiving the product.

• Provide a description of the issue along with clear photos of the item and packaging.

• If we determine that the error is on our part, we will offer a replacement at no additional cost.

4. Incorrect Orders

If you receive the wrong item due to an error on our end, we will:

• Reprint or remake the correct item and ship it at no charge

• Or issue store credit if the original item is no longer available

5. Non-Returnable Items

We do not accept returns or exchanges for the following:

• Custom-printed items

• Sale or clearance items

• Gift cards or digital downloads

6. Customer Responsibility

Please ensure that all files, artwork, sizes, and shipping information are submitted correctly. We are not responsible for:

• Spelling, grammar, or design errors approved by the customer

• Low-resolution files provided by the customer

• Incorrect shipping addresses

7. Contact Us